* Useful information for your Samsung DDL SHP-DP609/DR708 *

  • When batteries are low, pls replace with a new set of 8 AA Alkaline batteries of the same brand. (Recommended: ENERGIZER / DURACELL)

  • Pls remember to place at least one overriding key in a safe place outside your house for emergency purpose.

  • If reset/change password for your Wi-Fi router, your registered lock needs to be removed from mobile application and registered again. https://www.youtube.com/watch?v=eN4RyYx9-Jk&t=327s

  • If you wish to refresh your DDL system, pls use a pin to poke the tiny reset hole above the door handle. This will not erase any of your DDL settings and registrations.

  • For further assistance, feel free to contact us at 65644704 during office hours (Mon-Sat, 9am to 6pm).

* Useful information
for your Samsung DDL
SHP-DP609/DR708 *

  • When batteries are low, pls replace with a new set of 8 AA Alkaline batteries of the same brand. (Recommended: ENERGIZER / DURACELL)

  • Pls remember to place at least one overriding key in a safe place outside your house for emergency purpose.

  • If reset/change password for your Wi-Fi router, your registered lock needs to be removed from mobile application and registered again. https://www.youtube.com/watch?v=eN4RyYx9-Jk&t=327s

  • If you wish to refresh your DDL system, pls use a pin to poke the tiny reset hole above the door handle. This will not erase any of your DDL settings and registrations.

  • For further assistance, feel free to contact us at 65644704 during office hours (Mon-Sat, 9am to 6pm).